FAQ

1. What is hydrogen-infused water?

Hydrogen-infused water is water that has been enriched with molecular hydrogen (H2). This antioxidant-rich water is believed to offer a range of health benefits, including improved energy, enhanced recovery, and better overall wellness.

2. How does the HWB® Hydrogen Water Bottle work?

Our HWB® Hydrogen Water Bottle uses advanced electrolysis technology to infuse regular water with molecular hydrogen. Simply fill the bottle with water, press a button, and let the built-in system create hydrogen-infused water for you to enjoy.

3. Is the HWB® Hydrogen Water Bottle reusable?

Yes! The HWB® Hydrogen Water Bottle is designed to be reusable and eco-friendly. The bottle does not require any replaceable parts, which helps reduce waste and supports sustainable hydration.

4. How long does it take to infuse hydrogen into the water?

It takes about 3-5 minutes to fully infuse the water with hydrogen. Once the process is complete, you can enjoy the benefits of hydrogen-rich water right away.

5. Can I use any kind of water in the HWB® Hydrogen Water Bottle?

Yes, you can use tap water, filtered water, or bottled water. However, for the best results and to ensure longevity of the bottle, we recommend using clean, filtered water.

6. How often do I need to clean the HWB® Hydrogen Water Bottle?

We recommend cleaning your bottle regularly, ideally once a week, to maintain optimal performance. Simply wash with warm water and mild soap. Make sure to dry it thoroughly before using it again.

7. Is the HWB® Hydrogen Water Bottle safe to use?

Yes! The HWB® Hydrogen Water Bottle is designed with safety in mind. It is made from high-quality, BPA-free materials and uses advanced technology that complies with international safety standards.

8. Can I use the HWB® Hydrogen Water Bottle for hot or carbonated drinks?

No, we recommend using only cold or room-temperature water in the bottle. Hot and carbonated beverages could damage the hydrogen infusion system and shorten the bottle’s lifespan.

9. How long will the battery last?

The HWB® Hydrogen Water Bottle comes with a built-in rechargeable battery that can last up to 1-2 weeks depending on usage. Simply recharge using the included USB cable when the battery runs low.

10. How can I contact customer support?

If you have any questions or issues, feel free to reach out to us at hi@tryhwb.com. Our support team is available to assist you with any inquiries.

11. What is your return policy?

We offer a 45-day return policy. If you're not satisfied with your purchase, you can return the bottle within 45 days for a full refund. Please check our Return & Refund Policy for more details.

12. Do you offer international shipping?

Yes, we offer free shipping worldwide. You can receive your HWB® Hydrogen Water Bottle no matter where you are located!